Legal
Print Terms of Service.
Effective March 2026 · BrandWiz.biz · Questions: marketing@brandwiz.biz
Effective March 2026 · BrandWiz.biz · Questions: marketing@brandwiz.biz
⚠️ Important: By submitting a print inquiry and making payment, you agree to these terms in full — including our no-refund policy. Please read carefully before placing your order. If you have questions, email us at marketing@brandwiz.biz before paying.
BrandWiz operates as a print broker. We place print orders on your behalf through our network of trusted print partners. BrandWiz is not a direct printer or manufacturer. By submitting a print inquiry and paying an invoice, you acknowledge and accept this relationship.
This means that once your order is submitted and payment is received, BrandWiz transmits your order to a third-party print facility. We have no ability to halt, modify, or retrieve an order once it has been sent to production.
All sales are final once an order is submitted to print. Because BrandWiz places orders with third-party print facilities immediately upon payment, we are unable to issue refunds once production has begun.
This includes but is not limited to:
It is the customer's sole responsibility to review and approve all artwork, specifications, quantities, and order details before making payment. If you have any doubt, request a digital proof before approving.
If you receive a defective or incorrect order, BrandWiz will work directly with our print partner to evaluate and resolve the issue. To initiate a resolution:
Resolution outcomes — including reprints, credits, or replacements — are not guaranteed and are determined on a case-by-case basis in coordination with our print partner. BrandWiz will advocate on your behalf but cannot guarantee any specific outcome.
4–6 business days after invoice is paid and order is submitted to print.
Available upon request. Additional charges quoted during the order process.
All orders of $60.00 or more ship free. Orders under $60 are subject to standard shipping charges quoted at invoice.
Orders ship directly from our print facility to the address you provide. Not from a BrandWiz office.
BrandWiz is not responsible for delays caused by shipping carriers, weather events, incorrect addresses provided by the customer, or other circumstances outside our reasonable control.
Digital proofs are available upon request before final order submission. We strongly encourage requesting a proof for any first-time order or complex design.
Customer approval of a digital proof constitutes acceptance of the design, layout, and specifications as shown. Minor color variations between the digital proof and the final printed product are normal and inherent to the printing process — these are not grounds for a refund or reprint.
If you choose to waive the proofing step, BrandWiz bears no responsibility for any errors in the final printed product.
⚠️ Preflight Fee: If your submitted artwork files are not print-ready (missing bleed, incorrect color mode, low resolution, improper file format, etc.), a $25 preflight and file correction fee will be added to your invoice before the order is submitted to production. You will be notified in advance and must approve this charge before we proceed.
By submitting a print inquiry form on this website, paying a BrandWiz invoice for print services, or otherwise engaging BrandWiz for print fulfillment, you confirm that you have read, understood, and agreed to these Terms of Service in their entirety — including the no-refund policy and shipping terms.
These terms may be updated from time to time. The version in effect at the time of your order governs that transaction. Current version always available at brandwiz.biz/terms.
Questions about a print order or these terms? Email us at marketing@brandwiz.biz. We respond within 2 hours during business hours (Mon–Sat, 7am–7pm CST).